Expertise

User Experience leadership

Requirements gathering

Scoping

User research

Assessments & evaluations

Personas development

Participatory design

Task analysis

Scenario development

Flow diagrams

Site maps

Wireframes

Usability testing

Screen/functional specifications

Content & taxonomy strategy

Client presentation & facilitation

Projects

Large-scale

Multidisciplinary

User-centered

Short timeline

Transactional

Distributed delivery

CMS

Financial Services

Travel

Publishing

Clients

Citi Global Wealth Management

XM radio

SlimFast

Ford Motor Company

Brides.com

Starwood Hotels & Resorts

Liberty Travel

Mercer Human Resources

Centradia

Schroders Investments Ltd

iMany

United Airlines

Columbia House