August 29, 2019 | This is a special post from Julie Fortier and Edward Guttman, managing partners of User Experience Lab.

April 22, 2019 | A conversation with Bianka McGovern, VP User Experience, Goldman Sachs For nearly a decade-and-a-half in design consulti...

April 24. 2019 | A conversation with Pinaki Kathiari, CEO, Local Wisdom In recent years and especially in recent months, we have been und...

“Part of the deliverable UXL provides is inspiration and a methodology for doing it the right way. They start by uncovering the issues an...

March 19. 2019 | A conversation with Tom Andrews, Founder and President, TJALeadership For nearly a decade-and-a-half in design consultin...

UXL helped Archway Health simplify a patient tracking tool, as part of its suite of bundled payment management software. Our redesign eff...

Using a custom-built system, our client was regularly publishing a large number of research pieces and other professional financial conte...

As part of a move towards integration and transparency, our client asked us to help surface application outages within a large platform o...

Our Tier One Investment Bank client came to us with an interesting challenge: Can we design an easy-to-use, collaborative tool to help Fi...

UXL | User Experience Lab is thrilled to participate in the 2017 Westchester Smart Mobile App Contest. The team will lead a workshop on U...

Eatsa, seller of customized quinoa bowls, has a new storefront in midtown Manhattan. Ordering in-store is by kiosk or app only. Let’s vis...

We visited food ordering kiosks as a new user, a member, and as a diner customizing a meal (see previous posts for more on these visits)....

In our last visit, we explored customization at a bakery. Next, let’s visit McDonald’s, with its well known menu. At McDonald’s, the exis...

In our first visit to a food ordering kiosk, we experienced the benefits of speed, the challenges of reading the menu and the difficultie...

Food ordering kiosks are popping up in restaurants such as Panera, McDonald’s, Noodles and Wendy’s to invite users to place their order e...

Our client asked us to design an interface for use by Financial Advisors in applying an asset allocation tailored to a client's goal (ret...

As part of the management tools for an investment bank, our team was asked to design new functionality to help managers assess risk acros...

Our client asked for our help creating an online-only option for financial planning. We created concept designs for a streamlined set of ...

Congratulations to our friends and client Private Wealth Systems for being voted Investment Reporting Platform of the Year and Wealth Man...

Private Wealth Systems (www.privatewealthsystems.com) consulted with UXL to design the next generation of aggregated reporting for ultra ...