UXL | User Experience Lab is thrilled to participate in the 2017 Westchester Smart Mobile App Contest. The team will lead a workshop on U...

Eatsa, seller of customized quinoa bowls, has a new storefront in midtown Manhattan. Ordering in-store is by kiosk or app only. Let’s vis...

We visited food ordering kiosks as a new user, a member, and as a diner customizing a meal (see previous posts for more on these visits)....

In our last visit, we explored customization at a bakery. Next, let’s visit McDonald’s, with its well known menu. At McDonald’s, the exis...

In our first visit to a food ordering kiosk, we experienced the benefits of speed, the challenges of reading the menu and the difficultie...

Food ordering kiosks are popping up in restaurants such as Panera, McDonald’s, Noodles and Wendy’s to invite users to place their order e...